Privacy Policy

Vector Software Inc. (“Vector Software,” “quask,” “we,” “us,” or “our”) operates this website and our AI consulting practice. This Privacy Policy explains how we collect, use, share, and protect personal information, including mobile phone numbers and SMS opt-in data.

Vector Software Inc.
404 S. Harding Rd
Columbus, OH 43209
Phone: 614.329.6032

Information we collect

We may collect the following information when you use our website or request a consultation:

• Identifiers such as your name, company name, work email address, and mobile phone number
• Information you submit in forms, including the services you are interested in and the problem you want to discuss
• SMS opt-in and opt-out records, including the date, time, and method of consent
• Communications you send us by phone, text, email, or form
• Standard website log data collected by our hosting provider, such as IP address, browser type, dates and times of visits, and pages requested

We do not currently use advertising cookies or third-party advertising pixels on this site. Our hosting provider may set strictly necessary cookies or collect server logs to operate and secure the website.

How we use information

We use personal information to:

• Respond to consultation requests and other inquiries
• Schedule, confirm, and follow up on consultations and engagements
• Provide AI consulting services if you become a client
• Send service, scheduling, engagement-update, and customer-support messages you have requested or consented to
• Send SMS messages only if you have opted in, as described below
• Operate, secure, and improve our website and services
• Comply with law, carrier rules, and 10DLC / A2P messaging requirements

SMS and mobile information

If you check the SMS consent box on our consultation request form, you agree to receive SMS messages from Vector Software (quask) regarding consultation scheduling and follow-up, engagement updates, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is not a condition of purchase.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.

No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes.

We use mobile numbers and SMS consent records to send the messages you opted into, to honor STOP and HELP requests, and to maintain proof of consent required by carriers and applicable law.

You may opt out of SMS at any time by replying STOP to any message we send. After you opt out, we may send a one-time confirmation that you have been unsubscribed. You may also opt out by calling us at 614.329.6032. For help, reply HELP or contact us using the information below.

How we share information

We may share personal information with:

• Service providers that host our website, process forms, or help us send email or SMS, acting on our instructions
• Professional advisors, such as lawyers or accountants, when needed to operate our business
• Authorities when required by law, regulation, carrier rules, or to protect rights, safety, or security
• A successor organization if we are involved in a merger, acquisition, or similar transaction

We do not sell personal information. We do not share personal information with third parties or affiliates for their own marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Consulting engagements

If you become a client, we may process additional business information you provide in order to perform the engagement. We use that information to deliver consulting work for you and do not use it to market to your customers or employees.

Retention

We keep personal information for as long as needed to provide the services, respond to requests, maintain consent and opt-out records, and meet legal, accounting, and carrier-compliance obligations. SMS opt-in and opt-out records may be retained as required to demonstrate consent and honor unsubscribe requests.

Your choices

• Email: follow the unsubscribe instructions in any marketing email, or contact us to update or delete your information where we are not required to keep it
• SMS: reply STOP to opt out, or HELP for help
• Access or correction: call 614.329.6032 or use our Contact us page

Children

Our website and services are intended for business customers and are not directed to children under 18. We do not knowingly collect personal information from children.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure.

Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the website after an update means you have notice of the revised policy.

Contact us

For privacy questions, SMS help, or to exercise your choices, contact:

Vector Software Inc.
404 S. Harding Rd
Columbus, OH 43209
Phone: 614.329.6032
Contact us

See also our Terms of Use, which include additional SMS program terms.